Hi Aspiring,Originally Posted by ;
If you have been using the platform for 2 decades, and have never encountered this issue before, then I may have misunderstood the way you added your new stop order. I thought you may have produced a new entry order by error. If that is not the situation, I encourage you to log an instance for this trade, therefore the Trade Audit Committee can investigate it. If there was an error in our trade implementation, then they will make the proper adjustment to your account. Here is the form you may use to log the situation: http://www.fxcm.com/forms/trade-audit/
simply to clarify, US regulations don't allow stop orders to be connected to specific trade tickets, because FIFO rules require older trades in a given currency pair to be shut out before newer trades. By way of instance, assume you have 2 long positions in EUR/USD. Trade 1 was started yesterday with a stop set at 1.3000. Trade 2 was started today with a stop set at 1.3200. Considering that the stop at 1.3200 is greater, it would get triggered , in the event the market price goes. If the cease at 1.3200 get triggered, it would close out Trade 1, since it's older. Then if the market continues to move down to 1.3000, then the residual stop order would shut out Trade 2. Hence that the stop orders aren't attached to a specific trade. Instead, for US accounts stops are connected to your entire net position in a given currency pair. That's why, when you have gotten stopped out in the past, all related stop losses because that currency pair were deleted if you no longer had a web position.
Jason