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Thread: IBFX swap problems

  1. #1
    HI,


    Friday the rollover swap was correctly imputed in my account but now this swap is not in my account !

    Someone have the identical problem as me ?

  2. #2
    Swap not computed on weekends. That's the reason why there's a triple swap on Wednesday. This is a result of the three day lag in clearing sales.

  3. #3
    Yes I know but I talk the swap out of friday (the triple swap is for saturday, sunday and Wednesday)

  4. #4
    Quote Originally Posted by ;
    Yes I know but I discuss the swap out of friday
    oops. Sorry I misread your issue.

  5. #5

  6. #6
    I just got an email from them saying they rollover issues and swap wasn't deducted or added.

    They've adjusted my account by crediting the swap to get favorable swap positions, but they are not likely to deduct swap for negative swap positions.

  7. #7
    Got the same email, seems like they sorted it out....


    5 Aug 2008 22:37:37

    On August 1, 2008, transactions made from your account - #xxxxx - had difficulties with rollover. Trades that should have received swap payment weren't awarded swap, and trades that have to have paid swap weren't charged.

    We sincerely apologize for any inconvenience this might have caused you.

    IBFX will be crediting your account for your earned swap on the following tickets:

    (edited)

    (Actual credits will round to the nearest $0.01)

    IBFX won't be debiting your account the swap that under normal conditions will be charged.

    For your records we reveal the following tickets could have been charged swap:

    No tickets could have been charged.

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